Privacy Policy

At Geometa, we care deeply about privacy. We believe in transparency, and we're committed to being upfront about our privacy practices, including how we treat your personal information. We know you care about your privacy too, so we provide you control over how certain information is used by Geometa. This policy explains our privacy practices across our services and company group (including "Geometa Studio" and "Geometa Production") ("Geometa," together with "we", "us", and "our"). We'll refer to the site, applications, games, and our other services as the "Services". This policy does not apply to the practices of third parties (including where you access our services through a third party such as Steam, Apple, or access content created by users of our services) who may also collect or receive data in connection with your use of the Services.

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, email addresses, steam account names)
• Service usage data (for example, how you use our services)
• Website cookies (for the purpose of staying logged in and managing sessions)
• Hardware information (for example, the type and specification of your device when requesting customer support)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Use of our services
• Customer support

We also receive personal information indirectly, from the following sources in the following scenarios:

• Hardware and account info is sometimes submitted with customer support requests
• Crash reports for the purposes of improving our services

We use the information that you have given us in order to provide customer support, improve our services, and let you know about our new services.

We may share this information with other companies in our company group (Geometa, Geometa Studio, Geometa Production).

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by writing to us.

How we store your personal information

Your information is securely stored on our servers. All passwords are hashed.

We keep the information unless you request we destroy it. We will then dispose your information by deleting your account from our database.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please write to us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by writing to us:

Geometa Studio, 128 Warwick Street, Leamington, CV32 4QY United Kingdom

You can also complain to the ICO if you are unhappy with how we have used your data:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF